Terms & Conditions
Return Policy
Once the design process for your home has commenced, refunds will not be granted. We allocate considerable resources, time, and expertise to initiate and progress your home design project. As such, we are unable to accommodate refunds once the design work has begun.
We advise all clients to thoroughly consider their decision before initiating the design process. By engaging our services, you acknowledge and accept this policy regarding refunds after the commencement of home design work.
Thank you for your understanding and cooperation.
Terms of Service
Terms of Service - Digital Exterior Home Design
Scope of Service:
- Our digital exterior home design service involves collecting information from the client regarding their ideas, desires, requirements, and photos of the house. This information is utilized to create a final home exterior design visual tailored to the client's specifications.
Information Collection:
- We collect personal information from the client to facilitate the design process. This may include name, email address, phone number, and other relevant details necessary for effective communication and design implementation.
Delivery Timeframe:
- The final home exterior design visual will be delivered to the client within 3 - 5 business days from the date of submission of all necessary information and materials.
Communication Channels:
- Open channels of communication via phone or email will be available to the client to discuss design preferences, provide feedback, and address any concerns throughout the design process.
Client Responsibilities:
- The client is responsible for providing accurate and detailed information regarding their design ideas, desires, and requirements. Prompt response to communication and feedback is also essential to ensure timely delivery of the final design.
Refund Policy:
- Due to the personalized nature of our service and the resources invested in the design process, refunds will not be granted once the design work has commenced.
Intellectual Property Rights:
- The final home exterior design visual remains the intellectual property of MDN Exteriors. The client may use the design for personal purposes but may not reproduce, distribute, or sell the design without explicit permission.
Limitation of Liability:
- While we strive to deliver high-quality designs, we cannot guarantee specific outcomes or results. We shall not be liable for any damages or losses arising from the use or reliance on the design provided.
Acceptance of Terms:
- By engaging our digital exterior home design service, the client acknowledges and agrees to abide by these Terms of Service.
Contact Information:
- For any inquiries or concerns regarding our service or these terms, please contact us via marc@mdnexteriors.com.
Thank you for choosing Saint Exteriors for your digital exterior home design needs.
Privacy Policy
This Privacy Policy outlines how we, MDN Exteriors, collect, use, disclose, and protect your information when you use our home design services.
Information We Collect:
- Personal Information: When you engage with our home design services, we may collect personal information such as your name, email address, phone number, and mailing address.
- Design Preferences: We may collect information regarding your design preferences, style choices, and specific requirements for your home design project.
- Usage Data: We may collect data on how you interact with our website, including the pages visited, time spent on each page, and other analytical information gathered through cookies and similar tracking technologies.
- Communications: Any communications exchanged between you and our team, including emails, messages, and other correspondence, may be collected and stored for record-keeping purposes.
How We Use Your Information:
- To Provide Services: We use the information collected to deliver personalized home design solutions tailored to your preferences and requirements.
- Communication: We may use your contact information to communicate with you regarding your home design project, updates, promotions, and other relevant information.
- Improvement of Services: Your feedback and usage data may be used to improve our services, website functionality, and overall user experience.
- Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our policies.
Data Sharing and Disclosure:
- Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our home design services. These service providers are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests from authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
Data Security:
We are committed to ensuring the security of your personal information and have implemented appropriate technical and organizational measures to safeguard it against unauthorized access, alteration, disclosure, or destruction.
Your Choices and Rights:
- Access and Correction: You have the right to access and update your personal information. If you would like to review or correct any information we hold about you, please contact us using the information provided below.
- Opt-Out: You may choose to opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly.
Changes to This Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates or changes.
Contact Us:
If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, please contact us at marc@mdnexteriors.com
By using our home design services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.